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As the world's leading provider of business software*, SAP delivers products and services that help accelerate business innovation for our customers. We believe that doing so will unleash growth and create significant new value – for our customers, SAP, and ultimately, entire industries and the economy at large. Today, more than 46,100 customers in more than 120 countries run SAP applications – from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations.


Founded in 1993, Panorama is a leading innovator in Online Analytical Processing (OLAP) and Multidimensional Expressions (MDX). Panorama sold its OLAP technology to Microsoft Corporation in 1996, which was rebranded as SQL Server Analysis Services and integrated into the SQL Server platform. Panorama supports over 1,000 customers worldwide in industries such as financial services, manufacturing, retail, healthcare, telecommunications and life sciences. Panorama has a wide eco-system of partners in 30 countries, and maintains offices throughout North America, EMEA and Asia.



Program and project management – Program and project management services help you monitor progress toward program goals, identify potential problems, and increase the effectiveness of complex programs. They enable you to master the challenge of organizational change and maximize the benefits of your IDES CONSULTING solutions.

Business process design – Business process design services focus on the architecture of business processes and their associated systems and organizational structures. They aim to dramatically improve business performance by providing transparency into your processes, identifying weaknesses in your organization, and calculating optimization potential through process-cost analysis. Key activities include process analysis, redesign, innovation, improvement, and establishment of best practices and quality assurance.

Solution implementation – Solution implementation services provide valuable input on how to best use applications to meet your business needs. Key activities include blueprinting business process requirements, tailoring applications to business requirements, resolving conceptual and technical issues, cycle testing, and load and stress testing. Other deliverables include knowledge transfer and documentation of software settings, plus evaluation of the solution to meet your business needs.

Solution optimization and upgrade – Solution optimization and upgrade services deliver comprehensive services for implementing the upgrade, addressing technology, business processes, training, and change and risk management. They also ensure that your IT infrastructure keeps pace with new challenges and new technologies.

Business and IT strategic consulting – Business and IT strategic consulting services help you identify and quantify the business value that comes with increased operational efficiency. They also help you apply IT to transform an established business and create new business. Key activities include solution planning, business process analysis, business requirements analysis, and value assessment.

Solution integration – IDES CONSULTING integration experts help you integrate company-specific solutions with both IDES CONSULTING and non-IDES CONSULTING solutions. We help you align your IT landscape with organizational change – quickly and cost-effectively. We also optimize the architecture and interfaces of your heterogeneous IT landscape. Finally, we ensure effective data-conversion strategies, the archiving of data across your solution environment, and the integration of new functionality, new releases, and custom applications.

Solution and architecture design – Solution and architecture design services help integrate your business solutions into your overall enterprise architecture, ensuring that your IT infrastructure is aligned with business strategies. Key activities include the development of implementation approach, scope, costs, and timelines, the design of the process and application landscape, plus operational assessment and benchmarking.

Technical implementation – With technical implementation services, IDES CONSULTING works with you to translate high-level system architecture into project-specific technical requirements. We also help you monitor the technical design and implementation of your solution, address all aspects of implementing a global solution, and ensure that your IT environment is configured properly. We enable you to define and implement an enterprise-wide IT security policy, move data from legacy systems to the new IDES CONSULTING solution, and migrate operating systems and databases.

Conversion, migration, and landscape optimization – Conversion, migration, and landscape optimization services help you implement major changes to production IDES CONSULTING solutions and align your IT landscape. You can realign solutions with new business strategies such as centralization or divestiture, and reduce the cost of an IT environment that has grown complex over time. Landscape optimization services help you integrate solution landscapes, facilitating better corporate governance and improving business performance.

Technology architecture design – With technology architecture design services, you receive specific recommendations for making your IT environment robust, feasible, and scalable. Key activities include system landscape strategy, internal release rollout, determination of distributed and centralized systems, and software change management.

Quality and risk management – Quality and risk management services ensure that your projects achieve strategic and operational objectives by identifying and managing implementation risks, reviewing the project progress, scrutinizing technical design, and ensuring that solution design aligns with your business needs.

Knowledge transfer – SAP Ramp-Up staffs implementation projects with highly skilled consultants and organizes communities that enable team members to capture and share knowledge. SAP Ramp-Up consultants are educated through a dedicated training program that includes innovative e-learning tools.


Customer Success

Medline Industries
Learn how this major manufacturer and distributor of healthcare products uses the SAP E-Commerce application to help sales representatives improve their effectiveness by increasing their visibility into customer information – even in the field. With SAP E-Commerce, Medline also increased and improved customer use of  

Key Challenges

Enhance depth and breadth of customer relationships

  • Manage a large number of products – over 100,000 andgrowing
  • Improve pricing process and reduce pricing credits
  • Provide field sales and customers with visibility into pricing, orders, and inventory
  • Lower channel support and customer service costs
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